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Beity Restaurant Policy, Privacy & Cookies

Beity Restaurant are casual dining establishments, and we are happy to welcome everyone. However, we do operate certain policies.

Dress Code

We like to keep it casual at Beity Restaurant. Wear your most relaxed outfits including jeans, trainers and t-shirts. We are a fun place, so casual attire is perfect.  But we won’t turn you away if you are in your formals.

Reservations

We are happy to welcome walk-ins but Fridays – Sundays we suggest reservations are made in advance. This avoids misunderstandings and allows us to effectively manage diners Reservations can be made via our website.

Allergens

Please mention at the time of reservation if you have any food allergies/intolerances. Full allergen information for our dishes is available upon request from any member of staff.

Food/Drink Consumption

Beity has a small request to all diners – ‘It is not permitted to bring any food or drinks from outside’. We expect all our guests to drink responsibly, and management have the right to refuse alcohol. For more information visit drinkaware.co.uk

Personal Belongings

Beity Restaurant do not accept any liability for the loss or damage to your personal belongings while dining in with us.

Social Media

Users who post profanities, defamatory or liable comments will have their comments deleted from our social media and digital marketing platforms, and the user in question may be banned from making any further posts to our social media pages or digital marketing platforms. Should these comments be posted on any review platform, the review will be reported ot the relevant body.

Wi-Fi

Beity Restaurant are offering this guest wireless Internet service (the “Service”) according to the Terms of Service & Acceptable Use Policy (the “Policy”) as a free service to its visitors for the duration of their visit.

The Provider do not guarantee the Service or specific rates of speed. The Provider also have no control over information obtained through the Internet and cannot be held responsible for its content or accuracy. Use of the service is subject to the user’s own risk.

The Provider reserves the right to remove, block, filter, or restrict by any other means any material that, in its sole discretion, may be illegal, be subject to liability, or may violate this Policy. The Provider may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Violations of this Policy may result in the suspension or termination of access to the Service or other resources, or other actions as detailed below:

Users understand that wireless Internet access is inherently not secure, and users should adopt appropriate security measures when using the Service.

We highly discourage users from conducting confidential transactions (such as online banking, credit card transactions, etc.) over any wireless network, including this Service.

Users are responsible for the security of their own devices.

Restaurant Theft

Beity Restaurant have a strict policy regarding theft. We have CCTV in operation 24/7. Anyone committing theft will face prosecution and will be banned from Beity Restaurant.

Complaints

If you experience a reason for complaint during your visit, in the first instance we would request you to raise this with a member of our staff at the time of complaint, this gives us opportunity to deal with it immediately in-house.

If they or a member of management are unable to resolve the issue, you will be required to submit a formal complaint in writing by emailing complaints@beityrestaurant.co.uk

Once a formal complaint has been received, it will be fully investigated by the management team of the restaurant you visited, this may include reviewing on-site CCTV footage if we need to. Our aim is to fully respond to all formal complaints within 14 working days, however, if further information or evidence is required to complete the investigation, it may take longer.  We will address all complaints.

If you choose to publish your complaint on any public platforms including Social Media platforms, prior to raising it with us in-house or it being responded to within the given time frame, we as a business reserve the right to cease the investigation of your complaint and this may result in not receiving a response from us.

If you decide to contact an external body regarding your complaint, such as The Health & Safety Executive (HSE), Doctor, Police, Solicitors etc., our further correspondence will be directly with the relevant external body.

BEITY RESTAURANT
OPERATES A STRICT NO DRUGS POLICY, NO SMOKING INSIDE THE RESTAURANT,
INCLUDING THE USE OF E-CIGARETTES.

If you have any questions regarding our policies, please send us an email to social@beityrestaurant.co.uk

Who we are

Our website address is: www.beityrestaurant.co.uk

Beity Restaurant is committed to maintaining your privacy so please read carefully to fully understand how we go about doing this. This policy covers how Beity uses personal information that is collected when you use the website

The policy also contains information about cookies. The following polices are intended to protect your privacy and ensure that your personal information is handled in a responsible, effective, and safe manner. Beity management recommend you regularly refer to this privacy policy so you can stay up to date with our most current privacy policy practices. This policy is effective from (January 2021).

What personal data we collect and why we collect it

Information Beity Collects From You

When you visit Beity and make a purchase, you may be asked at the time of registering or placing an order, to provide personal information about you. This information can include:

  • Contact details:
    • Telephone number(s)
    • E-mail addresses
  • Demographic information:
    • Postcode and delivery address
  • Payment information:
    • Credit or debit card information

We have a legal obligation towards you in the way we use your data when you supply personal information to www.beityrestaurant.co.uk. All information collected must be done so on a fair basis. What this means is legally we must explain to you how this information is used, and we must also tell you if the information collected will be passed on to anyone else.

Use of Your Information

This information is required so we can understand your requirement and be able to provide you with a better service. Information is used for the following reasons:

  • Internal record keeping
  • To improve our products and services
  • To periodically send you promotional emails about new products, promotions and special offers or any other information we feel you may find interesting.

Any details collected by us will only be passed on to third parties with your prior approval and agreement.  These third parties may contact you for marketing purposes by:

  • Post
  • Phone
  • Fax
  • Email

We may customise beityrestaurant.co.uk according to your interests from information collected.

Security and Storage of Your Data

Any personal information we request from you will be safeguarded under the General Data Protection Regulation, 2018 (GDPR).

All your collected data is stored securely on our secure servers based in the UK. It may also be stored outside of Europe, where it could be viewed by our staff or suppliers. By submitting your personal data, you agree to this.

Unfortunately, the transmission of information via the internet is not completely secure. We will always endeavour to do our best to protect your personal data however we cannot guarantee the security of your data transmitted to our Website, therefore, any transmission is at your own risk. Once we have received your information and to prevent unauthorised access or disclosure, we have put in place strict physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Following a Link to Another Website

This privacy policy only applies to this website – www.beityrestaurant.co.uk and does not cover any third-party websites. If you visit another website from this one, please ensure you read the privacy policy on that website to find out what it does with your information.

Following a Link From Another Website

If you come to www.beityrestaurant.co.uk from another website, we may receive personal information about you from the other website you came from. We strongly encourage you to read the privacy policy of the website you came from to find out more about this.

Access to Your Personal Information

You have the right to at any time request a copy of all the personal information Beity Restaurant holds about you. Should this information be incorrect, you can advise us to correct any inaccuracies. We do reserve the right to make a nominal charge for any such information change requests.

If previously you have agreed to Beity using your personal information for direct marketing purposes, you are in your rights to change your mind at any time by emailing us. Such requests should be sent to the following email address: social@beityrestaurant.co.uk.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site.

For further information on cookies please visit the following website – www.aboutcookies.org.

How We Use Cookies

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used on our website. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. We do not pass on any of this data to third party organisations.

Cookies:

  • Provide you, our visitors with a better website. This is done by enabling us to monitor which pages you find useful and the ones you do not.
  • In no way allows us to access your computer or any information about you. Only the data you choose to share with us is available.
  • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

If you decline cookies, it can affect your experience when viewing our website.

Beity Website & Google Analytics

We use Google Analytics software to collect information about how you use www.beityrestaurant.co.uk.

We do this as it helps us to make sure our website is meeting the requirements of users and helps us to make improvements where we need to make them.

  • Information Stored by Google Analytics

Google analytics stores information on:

  1. the pages visited by you.
  2. how much time you have spent on each www.beityrestaurant.co.uk page.
  3. how you reached our website.
  4. what you have clicked on while on our website

We do not collect or store your personal information (e.g., your name or address) so this information cannot be used to identify who you are. Furthermore, we do not allow Google to use or share our analytics data.

Changes to Our Privacy Policy

Any changes to our Privacy Policy will be posted to our website www.beityrestaurant.co.uk and, where appropriate, through e-mail notification.

Contact

All questions, comments and requests relating to this privacy policy are welcomed and should be addressed to social@beityrestaurant.co.uk.


This Privacy Policy was last updated 18th February 2021.

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